Maintenance Manager

Role Overview

Hedsor House & Estate is an award-winning, privately owned wedding and events venue set within nearly 100 acres of grounds, incorporating a Georgian manor house, guest accommodation, outbuildings, estate rental properties and private residences.

We are seeking an experienced and highly capable Maintenance Manager to lead all maintenance activity across Hedsor House and the wider estate. This is a senior, hands-on role, requiring strong technical ability, sound judgement, and proven leadership skills.

Reporting to the Head of Operations, the Maintenance Manager will take responsibility for the delivery, supervision and continuous improvement of all maintenance works, while ensuring the estate remains safe, compliant, well-presented and operational at all times.

Reporting Line

• Reports to: Head of Operations

• Line management responsibility for:

  • Maintenance Supervisor and Maintenance Operative

The Maintenance Manager is responsible for day-to-day supervision of the maintenance team.

Scope of Responsibility

• Hedsor Main House and guest bedrooms

• Outbuildings and operational spaces around the estate

• Estate rental properties – Scheduled works with the Estates Manager

• Owners’ private residence – Scheduled works with the Estates Manager

Key Responsibilities

Maintenance Operations

• Carry out and oversee a wide range of maintenance tasks including:

  • Plumbing repairs and installations (within competence)

  • Electrical maintenance and fault finding (within competence)

  • Painting and decorating to a high standard

  • Carpentry and joinery repairs

  • Minor building works including pointing and brickwork

  • General repairs, fixtures and fittings maintenance

• Manage the House and Estate fault log

• Ensure all works meet the presentation standards expected of a premium wedding and events venue

• Respond to emergency maintenance situations when required

• Maintain cleanliness, order and safe working practices across all work areas

Compliance, Safety & Planned Maintenance

• Ensure all statutory compliance is maintained and up to date, including (but not limited to):

  • Gas safety

  • Electrical safety

  • Fire safety systems

  • Water hygiene (e.g. Legionella controls)

  • Health & Safety legislation

• Work closely with the Operations Coordinator to plan, schedule and review all PPM activities.

• Monitor contractor performance and compliance documentation alongside the Operations Manager.

• Maintain accurate in-house maintenance and compliance records

Contractor & Stakeholder Management

• Supervise and manage external contractors and specialists

• Provide technical input, recommendations and scope definitions for works

• Ensure works are completed safely, on time and to required standards

• Liaise professionally with internal teams, tenants, event staff and private residents

Leadership & Team Management

• Lead, support and motivate the maintenance team

• Allocate and prioritise workloads based on operational needs and event schedules

• Deliver annual performance reviews

• Ensure all team members work safely and in line with H&S requirements

• Act as senior technical escalation point for complex maintenance issues

Budget & Cost Control

• Manage maintenance-related purchasing within agreed budgets

• Monitor expenditure and identify cost-effective solutions

• Provide recommendations for repair vs replacement decisions

• Support capital planning through technical advice and condition assessments

Customer Service & Professional Standards

• Deliver a high level of service to guests, tenants, colleagues and private residents

• Communicate clearly, calmly and professionally in all situations

• Represent Hedsor House in a positive and solutions-focused manner

Person Specification

Essential

• Within 30/40 mins commutable distance to Hedsor.

• Significant hands-on maintenance experience across multiple trades

• Proven experience managing or supervising maintenance staff

• Strong understanding of Health & Safety and compliance requirements

• Ability to work independently and make sound operational decisions

• Excellent organisational and prioritisation skills

• Full UK driving licence

Desirable

• Formal trade qualification (electrical, plumbing, gas safe, mechanical or similar)

• Facilities or estates management experience

• Experience working within hospitality, heritage or complex estate environments

• Knowledge of plant equipment including boilers and building services

Working Pattern

• 40 hours per week

Salary

• TBC – depending on experience